Privacy policy

Privacy Policy
Last updated: June 28, 2025

Pandit Jagannath Guruji operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated experience (the "Services"). Pandit Jagannath Guruji is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified information. We may collect or process the following categories of personal information:

Contact details: name, billing/shipping address, phone number, email address.
Financial information: credit/debit card numbers, payment information, transaction details.
Account information: username, password, preferences.
Transaction information: services purchased, viewed, or cancelled.
Communications: messages or inquiries sent to us.
Device information: browser, IP address, network identifiers.
Usage information: how and when you interact with the Services.

Personal Information Sources

We collect personal information from:

You directly: when you make a booking, contact us, or use our website.
Automatically: via your device and browser.
Service providers: acting on our behalf (e.g. Shopify, payment gateways).
Third parties: including marketing or business partners.

How We Use Your Personal Information

Depending on your interaction with us, we may use your personal information to:

Provide and improve Services: including booking consultations, customizing your experience, managing your account, and processing payments.
Marketing: send promotional emails or SMS based on past activity or preferences.
Security & fraud prevention: protect our users and Services.
Communication: respond to inquiries or provide support.
Legal compliance: fulfill obligations, respond to legal requests, and enforce our terms.

How We Disclose Personal Information

We may disclose your personal information to:

Shopify and service providers: for hosting, support, payments, and other services.
Marketing partners: who use the data per their own privacy policies (you may have opt-out rights).
Your consent or direction: for shipping, support, or social media interactions.
Affiliates: within our group.
Legal or business circumstances: such as mergers, litigation, or law enforcement requests.

Relationship with Shopify

Our Services are hosted on Shopify, which may collect and process data to deliver and enhance your experience. Shopify may store and process your data outside of your country. For details about how Shopify handles your data, visit the Shopify Privacy Policy. You may exercise certain data rights directly at the Shopify Privacy Portal.

Third-Party Websites

Our Services may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting your personal data.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you're a parent or guardian and believe your child has provided us personal information, contact us at support@panditjagannathguruji.com.

Security and Data Retention

While we use appropriate measures to protect your information, no system is 100% secure. Do not transmit sensitive information over unsecured channels.

We retain your personal data only as long as necessary for the purposes described above or to comply with legal obligations.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: Request details of the personal data we hold.
Delete: Ask us to delete your personal data.
Correct: Update inaccurate information.
Portability: Receive or transfer a copy of your data.
Manage communication preferences: Opt out of marketing emails anytime using the unsubscribe link.

To exercise these rights or make a request, contact us at support@panditjagannathguruji.com. We may need to verify your identity. You may also appoint an authorized agent to act on your behalf.

Complaints

If you believe your data has been mishandled, you may contact us or your local data protection authority. You also have the right to appeal decisions made regarding your data rights.

International Transfers

We may transfer your personal information outside your country, including to the EEA or UK. If we do, we rely on legal safeguards such as Standard Contractual Clauses or adequacy decisions where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

📧 support@panditjagannathguruji.com
📍 Venkateshappa Layout, Kammanahalli, 59 B Muniyappa, Bengaluru, KA, 560043, India